Frequently Asked Questions

Quick answers to common questions

Opening an account is simple and takes just a few minutes. Click on "Open Account" button, fill in your details, verify your identity, and fund your account. You can start trading immediately after your account is approved.

The minimum deposit varies by account type. Standard accounts require $100, ECN accounts require $500, and VIP accounts require $10,000. You can always start with a Standard account and upgrade later.

Withdrawal requests are processed within 24 hours. The time it takes to receive your funds depends on the payment method: e-wallets are instant, credit cards take 3-5 business days, and bank transfers take 1-3 business days.

We offer MetaTrader 4, MetaTrader 5, and our proprietary WebTrader platform. All platforms are available on desktop, web, and mobile devices (iOS and Android). You can download them from our Platforms page.

Yes, your funds are completely secure. We keep client funds in segregated accounts at tier-1 banks. We also use bank-grade encryption to protect all transactions and personal information. Our platform is regulated and complies with strict financial standards.

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